Get in touch
Talk to Sales
If you have questions and would like to talk to our sales team, you can always get in touch by calling us at 800-JAFZA.
Contact Customer Service
Jafza’s service partner Dubai Trade can always assist you with your queries if you are an existing customer. You may also visit us at Jafza 15 during business hours to talk to our team.
Press & Media Inquiries
Need more information about news from Jafza or want to get in touch with our communications department?
Connect with us at our headquarters
Jafza Head OfficeGround Floor, Jafza Building No. 15, Jebel Ali Free Zone
Monday - Thursday and on Friday
Reach us over a call
800-JAFZA (52392) or +971 4 445 3270 when dialing from outside the UAE
The fastest way to get to Jafza is to use Gate 4 to enter Jebel Ali Free Zone.Locate us on Google Maps
For specific questions, get in touch
- Have a specific question related to setting up a business?
Looking for information regarding setting up a business in Dubai? Visit out business registration and license guides to learn more about the process and costs associated to it.
Register your interest and a member from our Sales team will contact you soon.
If you prefer getting in touch with our pre sales call center first, you can fill in your details below too.
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- Have a suggestion or feedback for us?
Have a suggestion or feedback for our team? Please submit the information here and we will have it sent over to our customer service and operations team.
DP World also maintains a Whistleblowing Hotline where you can report any concerns. Our hotline provides you with a free and confidential reporting mechanism, without any fear of retaliation.
Thank you for taking the time to send us your valuable suggestions.
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- Are you seeking a job / employment at Jafza?
Looking for career opportunities at Jafza?
DP World is a certified Great Place to Work®, which is the global authority in the construction of high performance and high trust culture companies. We are committed to drawing on the experiences and ideas of our diverse global workforce, developing them to reach their full potential which shape our efforts to be a good employer for everyone.
Jebel Ali Free Zone (Jafza) is part of DP World UAE Region. All open opportunities are posted on our global career portal. You may also register on the portal for future openings.
- Information for suppliers
Looking to get in touch with Sourcing and Procurement?
If you are looking to register with Jafza as a supplier, you must first register with the DP World UAE Region Sourcing and Procurement Section first. It is strongly recommended to download and go through our Supplier Handbook first. This will provide information applicable to all suppliers.
For more information you can always get in touch with:
Procurement, Contracts & Material Management
Technical Department Building
2nd Floor, Near Round About # 5,
Jebal Ali Free Zone
Dubai, United Arab Emirates.
Office timing: 7:30 am – 3:30 pm (Sunday to Thursday)
- Need a gate pass to enter the free zone?
A detailed guide on the types of gate pass and how to issue a gate pass using the Tasreeh system is available on our guide. Tasreeh has ten different passes for Jafza and the Jebel Ali Port, each of which covers a different duration and reason for visiting. Learn more about this by following the link below.
- Still can’t find something and want to get in touch with us on a specific topic?
If you are within the United Arab Emirates, you can call us 800 – JAFZA (52392) and talk to our customer service representative. Alternatively, you may reach us on +971 4 4453270 from outside the United Arab Emirates too.
Our call center is operational from Monday to Friday from 7:30 am to 3:30pm.