FAQ
Frequently Asked Questions
Facilities & Services
- Q.
- Can I manufacture products in the LIU’s (Light Industrial Units) ?
- A.
- Yes. Some of the variants of the LIU has a higher electrical capacity and can be used for assembly operations.
Licences
- Q.
- Can I have a licence from Jafza but operate from Dubai or another Emirates?
- A.
- The Licence issued by Jafza is valid for operating your business only inside the free zone territory. You cannot use this licence to set up a business in any of the other Emirates. Goods maybe sold to other Emirates through distributors.
Setting up a company
- Q.
- What is the minimum capital required for establishing a company in the Free Zone?
- A.
- There is no minimum capital requirement asked for by Jafza if you are merely setting up a branch of your company. However, if you are establishing an FZE or FZCO, then the minimum capital requirement is Dhs. 1 million (US $270,000) or Dhs. 500,000 (US$135,000) respectively.
General
- Q.
- How long is my resident UAE visa valid?
- A.
- The residence visa issued by Jafza is valid for a period of three years from the date of issue.
- Q.
- Can I bring my Family members?
- A.
- Yes, subject to your eligibility as per the immigration rules.
- Q.
- How do I bring in Business visitors?
- A.
- Jafza operations department provides the service of issuing visit visas for business purposes.
- Q.
- Can I convert my Driving Licence?
- A.
- Yes. The UAE recognises driving licenes from certain countries. Yes. The UAE recognises driving licences from certain countries. A local UAE license can be issued upon the completion of required formalities.
- Q.
- Do I have to employ nationals in my business?
- A.
- There is no compulsion to do so and you are free to hire staff from any country.
- Q.
- What type of business enterprises are allowed in the Free Zone?
-
- A.
- All types of legitimate business operations are allowed in the zone under Industrial, trading and service sectors subject to Jebel Ali Free Zone Authority approval.
- Q.
- Will the Government or the Free Zone Authority provide finance for projects in the Free Zone?
- A.
- The Government or the Free Zone Authority do not provide project funding. However, the companies can approach other private financial bodies for financing their projects.
- Q.
- Will the Government protect my product by the imposition of protective duty?
- A.
- No. The UAE has a free trade policy and no protective duties are imposed.
- Q.
- Can I establish a branch of my own company?
- A.
- Yes, many companies establish subsidairies in the Free Zone.
- Q.
- Can I be a partner in more than one company?
- A.
- Yes. There are at present no restrictions on the number of businesses in
which one person can be involved.
- Q.
- Can I transfer my money outside the country freely?
- A.
- Yes. The authorities impose no restrictions on the movement of capital.
- Q.
- Can I import and export goods?
- A.
- Yes, subject to your particular licence. Jafza companies operating in the Jebel Ali Free Zone are amongst the major re-exporters in the region. No duties imposed if goods are imported and exported within the Free Zone.
- Q.
- Can I travel between the emirates freely with my residence permit?
- A.
- Yes. There are no restrictions
- Q.
- Are there any restrictions on my departure from the country?
- A.
- None. Provided your visa is valid.
- Q.
- Can members of my family work?
- A.
- Yes. Once they have residence visas, they may apply for work.
- Q.
- Can my staff live on my factory premises?
- A.
- No. However, they can be put up in the Staff Accomodation in the Free Zone,or outside the Free Zone
- Q.
- Who is authorised to clear cargo through customs at Jebel Ali and Port Rashid Terminals or Dubai International Airport ?
- A.
- 1.Consignees holding a UAE federal or Dubai Economic Department licence or any of the four Free Zone licenses.
-
- 2.Agents holding a Dubai Economic Department Clearing and Forwarding (C&F) licence may also clear cargo on behalf of consignees.

Customs
- Q.
- What documents do customs need to see ?
- A.
- Delivery Order - This will be issued by the shipping agent upon receipt of freight charges and either the original bill of lading or a bank guarantee.
- Original Invoice - This should be produced by the original exporter and legalised by a recognised authority in the country of export. (This document is used by customs here for duty charges and statistical purposes.)
- Certificate of Origin - Produced by the original exporter and legalised by a recognised authority in the country of export. This is used by customs to confirm the country of origin and its legitimacy.
- Bill of Entry - Must be completed by the consignee or C&F agent. Free Zone(FZ) bills of entry are used for cargo declared for the zone. Cargo bound for Dubai is entered on a standard bill of entry.
- Customs Duty Receipt - This is issued by customs if duty is payable.Certain importers are able to operate a credit facility with customs.
- Duty Exemption Certificate - This is held either by companies importing cargo which do not attract duty, or by the agents acting on their behalf.
- Q.
- Where is the Jebel Ali Customs office ?
- A.
- It is located next to Jebel Ali Terminal main gate: Telephone: (04) 8816374/5 Fax: (04) 8816903 Customs head office is located at Port Rashid: Telephone: (04) 3455555
- Q.
- How do licence holders clear goods for sale locally ?
- A.
- Licence holders can sell their goods to companies in the UAE (through an agent or distributor) and also in the FZ. In the former case the Ex-FZ import bill is cleared through customs in the name of the buyer.
Please Note :Blank bills of entry may be purchased from Dubai Customs located at either Jebel Ali or Port Rashid Terminals. Dubai Ports Authority have a common documentary system. As a result, the documents may be processed at either location. Jebel Ali Terminal: (04) 8815000, ext. 254/256 or Port Rashid Terminal: (04)3451545, ext. 347